We train a conversational AI voice agent on your telephony, CRM, and knowledge base—and deliver a working POC in days. Indistinguishable. Instant. Always on.
Most "AI" in customer care is just a decision tree with a fancy name. YuniQ's voice agents engage in natural, flowing conversations—understanding context, reasoning through edge cases, and connecting to your live business systems to answer in real time.
Our agents use neural voice synthesis so natural that customers don't realise they're speaking to an AI. Warm tone, natural pacing, genuine empathy. We can even clone a specific person's voice—your top agent, your brand mascot, your founder—for a uniquely branded experience.
We ingest your existing call recordings, telephony scripts, CRM data, and FAQs. Your AI learns your products, your policies, and your tone in 48–72 hours—not months of implementation.
The agent doesn't just talk—it acts. It queries your CRM, ERP, booking system, or proprietary database mid-conversation to fetch account details, check inventory, book appointments, or log tickets—all in real time.
Built for regulated industries. Our architecture is certified for healthcare, finance, and enterprise environments. Fully local or private-cloud deployments available—your data never leaves your infrastructure if you choose.
When sentiment dips or complexity spikes, the agent detects it instantly and transfers the caller to a human—with a full conversation summary already prepared—so your agents start with context, not confusion.
Every call makes the agent smarter. Our feedback loop analyses missed intents and low-confidence responses to automatically improve accuracy—without your team lifting a finger.
We work with what you already have—no rip-and-replace. Our team plugs directly into your telephony infrastructure and has a working AI agent handling real calls in days.
We map your call flows and top 20 customer intents. You share recordings or CRM exports—we handle everything else.
We train the model on your knowledge base and clone your chosen voice in parallel—no manual retraining needed from your team.
The agent is wired into your telephony stack and connected to live business systems—CRM, booking, billing, or custom APIs.
You call the number. Your AI agent answers—on your use case, with your voice, connected to your systems.
Our AI voice architectures are designed for the most regulated industries on the planet. Whether you're in healthcare, financial services, or government, we have a deployment model that satisfies your security team.
"Before YuniQ's voice bot deployment, patients were waiting from 1 - up to 5 hours across all our services—patient intake, claims processing, and general queries. Today, our AI agent handles those calls instantly—24 hours a day. Our staff now focus entirely on care."
— Director of Patient Services, Regional Health Network
Book appointments, handle prescription refill calls, check insurance eligibility, and provide post-visit follow-ups—HIPAA compliant, 24/7.
Handle balance queries, fraud alerts, payment disputes, and loan status calls instantly—with bank-grade security and regulatory compliance.
Deflect order-status calls, automate returns, resolve shipping disputes, and proactively notify customers—turning support into a retention engine.
Guide claimants through FNOL, answer policy queries, schedule adjuster visits, and provide real-time claim status—at massive scale with zero hold times.
Troubleshoot connectivity issues, process billing disputes, handle service upgrades, and manage SIM swap requests—all without a human agent touching routine calls.
Automate inbound scheduling, rescheduling, and technician dispatch—integrating live with your field service management system for real-time availability.
No slides. No vague promises. We build a working POC on your actual use case and let you experience it firsthand. If it doesn't impress you, you walk away at zero cost.
