With Compass your users can effortlessly navigate and excel within your digital ecosystem
Simplify complex processes and tasks with step-by-step walkthroughs. Create interactive guides that lead your team through even the most intricate procedures, ensuring consistency and reducing errors
Build an extensive knowledge base that caters to both your internal team and your customers. Equip your staff with comprehensive resources and provide self-help options to your users.
From user manuals to technical documentation, Compass enables you to onboard or train your users with polished content with ease.
Take customer support to the next level with our intelligent chatbot. Powered by the insights from your walkthroughs, knowledge articles, and documents, our AI chatbot can provide instant, accurate assistance to users.
Craft comprehensive walkthroughs, knowledge articles, and documents using our intuitive interface. Our platform supports rich media, interactive elements, and collaboration features for an enhanced content creation experience.
Crafting a visionary strategy with your business goals in mind is our priority. This involves selecting the appropriate BPM solution that aligns with your mission and devising a practical roadmap for implementation.
Empower your team with easy access to crucial information. Whether they're onboarding new members or handling complex tasks, Compass guides ensure they're always on the right track.
Delight your customers with AI-powered chat assistance that's backed by your expertly crafted content. Provide instant solutions, improve issue resolution times, and boost customer satisfaction.
Yes we do have a free plan with few limits in place.
It's essentially a no-strings-attached scenario – when you register for the free plan, there's no requirement to provide any credit card information. Therefore, you only need to provide credit card information if you choose to subscribe to a paid plan.
Compass offers two integration methods:
- Embed Compass seamlessly by adding a few lines of script to your application's header tag. This approach is ideal when you have ownership of the application you wish to enhance with Compass.
- Alternatively, deploy the Compass extension directly to your users' browsers. This option proves valuable when your infrastructure team has access to user systems, making it particularly beneficial for internal employee use.
The user interface is incredibly straightforward, making it accessible to virtually anyone, enabling them to effortlessly incorporate knowledge content within the application for their end users.
Yes, there is a way to achieve this by using "segments". Segment is a powerful feature for managing and delivering tailored content based on specific criteria. It allows you to categorise and target content based on application url.
Yes, you can add various types of media content to knowledge articles using the editor in Compass. The editor provides robust functionality to enhance your articles with different forms of media, including images, GIFs, videos, and more.