We worked for a leading US healthcare company to revamp their outdated Case Management Strategy, which was bogged down by inflexibility and poor customer service. Through an innovative Salesforce solution, we exceeded expectations, driving both customer retention and new client acquisition.
Our solution turned challenges into strengths, introducing smart features like a Service Console, Omni-Channel routing, Email to Case, Live Agent chat, SLA management, and automated surveys—seamlessly transforming their operations and elevating customer satisfaction.
We implemented Salesforce CPQ for one of the world’s largest interdealer brokers in Spain, customizing it to accurately calculate Opportunity Product pricing. Tailored to their specific needs, our solution ensured seamless functionality across multiple business accounts, maintaining precise pricing and quoting.
We also automated the annual renewal of Opportunity Products, optimizing sales operations and ensuring consistent client engagement.
Enhanced Pricing Accuracy
Europe’s top car rental company, with over 100 years of history, turned to us to modernize their HR system, which relied heavily on Excel. Using Salesforce, we developed a custom application that automated HR tasks, boosting efficiency and transparency.
Employees now easily access profiles and salary details, while managers handle compensation and performance appraisals more effectively. HR benefits from streamlined hiring processes, and a gamification feature fosters a culture of recognition.
This shift from Excel to a cloud-based solution has saved time, improved work quality, and empowered the team to focus on strategic initiatives over admin tasks.
Improved Work Quality
Time Savings
For a leading global mining machinery manufacturer with over 500 locations, we optimized document management in Salesforce by integrating with AWS S3 cloud storage. This solution allows sales users to upload and access files directly through Salesforce, with documents securely stored in AWS S3, cutting down on Salesforce storage costs.
Files are transferred instantly via a REST-based web service, with metadata stored in Salesforce for easy record-keeping. This integration enhances scalability, improves accessibility, and streamlines document workflows, empowering sales teams to focus on critical tasks with quick access to vital information.
We provide a well trained team of 20+ Salesforce experts who possess 40+ salesforce Certifications
With a dedicated team by your side, you’ll receive personalized support tailored to your project’s needs, ensuring smooth operations from start to finish.
Our diverse collection of educational videos, curated to provide valuable insights and in-depth knowledge on Salesforce. Whether you’re a beginner or an experienced user, our videos cover a range of topics to help you master Salesforce and excel in your role.
As we navigate through the ever-evolving tech landscape, one truth remains: change is inevitable. Salesforce, a leader in cloud computing, is embracing this change by transitioning from its classic tools, Workflows and Process Builders
In today’s rapidly evolving digital landscape, managing and analyzing data efficiently is
crucial for business success. One of the key challenges many organizations face is migrating
their data from Salesforce to MS
